Welcome to eCommDirect- the only direct purchase program for Texas Department of Criminal Justice (TDCJ) inmates.
eCommDirect allows approved family and friends to make a deposit into the account of an inmate incarcerated in a TDCJ facility and purchase commissary products. This secure service offers online convenience and greater control of what happens with the funds you provide.
Note: To make successful transactions you must be on the approved sender’s list for your inmate. The approved sender’s list is made up from the inmate’s visitation list and the inmates approved phone (OTS) list. Inmates are responsible for adding loved ones to their visitation list. If you are unsure if you are on the approved visitation list, you can contact the unit for verification. Visit https://www.tdcj.texas.gov/unit_directory/index.html for the unit Directory. For questions about Offender Telephone registration, please call Securus: (866) 806-7804. Before you can receive calls from a TDCJ inmate, you must first register your telephone number. Typically, it takes 72 hours to get your telephone number approved. Once you get an approval notice it takes about 3-5 business days to go into effect as an approved sender.
Note: You are not setting up an account with Texas.gov to make future purchases or deposits. Accounts are set up for the inmates once they are in TDCJ Custody. To have access you will need to make sure you are an approved sender.
Once the inmate has been verified, you may:
YOU ARE NOT REQUIRED TO MAKE A PURCHASE AND DEPOSIT AT THE SAME TIME.
HOURS: eCommDirect Store is Closed weeknights from 8:00 PM CST to 4:00 AM CST.
Purchase and Deposit Eligibility:
*All sales are final.
No credit or refund shall be given for items purchased but not received by the intended recipient due to that person’s release, change in custody level or other sanction which would not allow receipt of goods. If specific products purchased cannot be delivered within 30 days, the dollar amount of the direct purchase will be deposited into the inmates trust account. Online purchases are subject to substitutions if the item is unavailable at the time of distribution. All deposits made to an inmates trust account are final and no refunds will be issued. Chargebacks to a credit card will affect inmates eligibility.
TDCJ reserves the right to capture and retain IP Address information for fraud detection.
Disclaimer: You must be 18 years old to use this application. All inmates banking information including transaction and balance information is restricted and confidential.
You are accessing a restricted information system. System usage may be monitored, recorded, and subject to audit and/or security testing. Unauthorized use and/or misuse is prohibited and subject to criminal prosecution. Users have no expectation of privacy except as otherwise provided by applicable privacy laws. Use of this system indicates consent to monitoring and recording.
AUTHORITY: CRIMINAL JUSTICE INFORMATION SERVICES (CJIS) SECURITY POLICY TEXAS ADMINISTRATIVE CODE CHAPTER 202 SUBCHAPTER B
This online service is provided by Texas.gov, the official website of Texas. The
price of this service includes funds that support the ongoing operations and enhancements
of Texas.gov, which is provided by a third party in partnership with the State.